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Building and launching a website is but just one step in the long life of any successful business website. This is why we designed priority on-demand real-time technical support to be just a phone call away.
Do your hosting service provider's basic service level agreement (SLA) leave you feeling alone and insecure? Or do you need support and advice before making important day to day IT infrastructure decisions? Or is it that you have new functional and growth-driven upgrades to implement and you cannot find your original developers? Or it could simply be you need webmastering services for developing new or updating existing website content and media for your business website?
Our Priority Technical Support Services provide you with a single personal point of contact for your technical support and we make it available to you 12 x 7, every day. Immediate support is just a phone call away! In minutes, using our efficient virtual video conferencing system, you will be consulting online in real-time with your project manager. Even more important, you will not be speaking with a nameless impersonal toll-free representative, but your own personal dedicated project manager who's mission is simple: to understand your business vision and plans as well as you do and design truly compatible solutions that capitalize on your assets and recognizes your limitations.
We make it just as easy to afford your technical support too. We offer prepaid technical support packages as well as post-paid payment options. Prepaid packages allow you to buy just what you need as you go, and unused support hours are available to you when you need it. Finally, our Job-Track project managment tool provides you with full reporting and control over your technical support budgeting and costs.
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