This is our standard support. PRIORITY means your requests are completed IMMEDIATELY. POSTPAY means your work is completed and then you are billed. It is billed at $ 50/hr, logged in increments of 15 minutes. Postpay support is weekly. You only receive an invoice if you have requested support that is completed during the immediate billing cycle.
Prepaid Priority Support
Buy priority support hours you need ahead, and you can save up to 20% off our standard rate. Billing works exactly the same as our postpay priority support, except this time, the hours that you have purchase against your project is used to pay for the support time that you consumed during the immediate billing cycle. Prepaid priority support hours do not expire. If you do not use them, they are always there when you need it.
Operations Management Service ( WOMS ) Support
Buy non-priority support hours you need ahead, and you save 60% off our standard rate. You are billed monthly for the duration that your project is enrolled in the program. You are billed on the same day of the month in which you enrolled. Unlike Prepaid priority support hours, WOMS support hours expires if not used. You are responsible for creating and approving tasks to assure prompt and complete use of your reserved support block.
Website Agency Service ( WAS ) Support
Our complete concierge service designed to save you time, while assuring that you achieve your goals. When you do not have room to experiment with your IT budget, our agency solution will get you results and save you money. You are billed monthly for the duration your project is enrolled in the program. You are billed on the same day of the month in which you enrolled. Like the WOMS support, AS support hours expires if not used. We are responsible for creating and executing tasks.